User Data Deletion
This page explains how to delete your GymBlock account and the data linked to it, what is deleted, and how long it takes. GymBlock is operated by Sodhera Intelligence Private Limited ("Sodhera," "we," "us," or "our").
1. Delete Your Account in the App
- Open GymBlock and go to Settings.
- Tap Delete account.
- Confirm the deletion.
Deletion takes effect immediately. The App deletes your account and all of its data from our database, signs you out, and wipes the local copy of your data from that iPhone. You do not need to wait for a subscription to expire, and you do not need to contact us.
2. Request Deletion by Email
If you can no longer open the App, or you prefer to make the request in writing, email admin@sodhera.com from the email address linked to your account (for Sign in with Apple with Hide My Email, this is your private relay address, which still forwards to you). Tell us that you want your GymBlock account deleted. We may ask you to confirm the request from that address. We process email deletion requests within 30 days, and usually much sooner.
3. What Is Deleted
Deleting your account removes everything linked to it from our systems:
| Data | Deleted? |
|---|---|
| Account record (account ID, email, name) | Yes |
| Profile (name, gender, height, weight, units, language) | Yes |
| Onboarding answers and pledge | Yes |
| Splits | Yes |
| Workouts and every logged set | Yes |
| Device records and install IDs linked to the account | Yes |
| Product analytics events linked to the account | Yes |
| Subscription status snapshot | Yes |
| Local copy on the iPhone where you deleted the account | Yes, wiped by the App |
| Encrypted database backups | Roll off within 30 days |
| Aggregated statistics that cannot identify anyone | May be kept |
| Records we must keep by law (for example, transaction records for tax) | Kept only as long as the law requires |
If the App was installed on another iPhone without having synced the deletion, uninstall it there to remove the local copy.
4. Log Out Is Not Deletion
Log out only ends your session on that iPhone. Your account and all of its data remain, and the local copy stays on the device, so you can sign in again. Uninstalling the App does not delete your account either. To erase your data, use Delete account or email us.
5. Cancel Your Subscription Separately
Deleting your account or uninstalling the App does not cancel a GymBlock Pro subscription. Subscriptions are billed and managed by Apple:
- Open iOS Settings → Apple Account → Subscriptions.
- Select GymBlock.
- Tap Cancel Subscription and check the end date Apple shows.
Refund requests go to Apple at reportaproblem.apple.com. Apple keeps its own purchase records under Apple's privacy policy; we cannot delete those. If you signed in with Apple, you can also stop sharing your Apple ID with GymBlock in iOS Settings → Apple Account → Sign in with Apple.
6. Contact
- Email: admin@sodhera.com
- Company: Sodhera Intelligence Private Limited
- Address: Satdobato, Lalitpur, Bagmati Province 44700, Nepal
For full details of what we collect and how long we keep it, see the Privacy Policy. For the terms that apply to your use of the App, see the Terms of Service.