What is an informational interview? Definition and examples
An informational interview is a short, informal conversation, usually 15 to 30 minutes, where you ask someone about their job, career path or company in order to learn, not to ask for a job. Students, career changers and people new to a field usually request them, and the person you're talking to is doing you a favour.
Who asks for one, and why
- Students and graduates deciding which field or role to aim for.
- Career changers checking whether the new field is what they imagine.
- People moving cities or industries who want to understand how hiring works there.
- Anyone preparing to apply who wants an insider's view of a company before writing a cover letter.
How it differs from a job interview
| Informational interview | Job interview | |
|---|---|---|
| Who asks the questions | You | Them |
| Is there a job on offer? | No | Yes |
| Who keeps time | You | Them |
| What you take away | Advice, context, sometimes a referral | A decision |
Example questions to ask
- "How did you get into this role?"
- "What does a typical week actually look like?"
- "What surprised you most when you started?"
- "What skills matter more than people expect?"
- "If you were starting out now, what would you do first?"
- "What do you wish people knew before applying here?"
- "Is there anyone else you think I should talk to?"
Use open-ended questions and skip anything you could answer from the company website.
An example request
A made-up short message:
"Hi Dana, I'm a final-year accounting student and I'm curious about moving into audit. I saw you've been at the firm for four years. Would you have 20 minutes for a call in the next few weeks? I'd love to hear how you got started."
Questions people ask
Can I ask for a job in an informational interview?
Not directly. If it goes well, it's fine to ask "Would it be okay to mention our chat when I apply?"
How long should an informational interview be?
Ask for 15 to 30 minutes and keep to it. Offer to wrap up when the time is up, even if it's going well.
Should I bring a CV?
Have it ready to share if asked, but don't lead with it. This conversation is about them.
How do I follow up?
Send a thank-you message within a day that mentions one specific piece of advice you'll act on.